1.1 Establishment and Status
Msimbazi Centre Training Institute is a privately owned training institution which is located at Ilala district along Rashid Kawawa Road in Dar es Salaam City. The location of the institute is supported by tranquil learning environment which is ideal for the purpose of higher learning, with easy accessibility in terms of public transport and other academic related facilities.
1.2 The MCTI Vision
To be an institution recognized for its delivery of superior education, values and benefits to its students and other stakeholders.
1.3 The Mission
In the line with the vision, MCTI mission is:
a) To provide high quality education in all fields of Computing and ICT and social sciences, with significant focus on entrepreneurship skills.
b) To utilize technology and the latest thinking to ensure that graduates are competitive in the global marketplace.
1.4 Values
MCTI values are:
a) Team work
b) Management by Objectives
c) Student Focus
d) Creativity and Innovation
1.5 Strategic Objectives of the Institute
Core strategic objectives to be embarked on within the next five years to ensure the sustainability and growth of the Institute in the present competitive environment are as follows:
a) Introduce other certificate and Diploma programmes regarding to demand of the market and Institute’s capacity.
b) Improve and instil customer focused image of the Institute.
c) Expand physical facilities
2.0 BACKGROUND INFORMATION ON CURRICULUM
The Msimbazi Centre Training Institute (MCTI) intends to offer its ICT programmes using competence based curriculum instead of conventional knowledge-based. It is evident that competence based curricula are the contemporary choice of curricula because of their flexible mode of delivery and assessment. Business large or small remain competitive because of their ability to collect data and turn them into useful information. Since ICT provides the means to develop, process, analyse, exchange, store and secure information competence based approach to its teaching and learning is very crucial. It is expected that with these curricula, the country can achieve the level of having highly qualified cadres particularly operatives, analysts and administrators in ICT of highest proven calibre, who would work effectively and efficiently to meet the demands of the respective occupational sectors.
It is also expected that MCTI will ensure that students are equipped with necessary competences, which will enable them to play roles requiring high levels of skills, knowledge, attitudes and understanding and in which they take responsibility for their areas of specialization.
2.1 Rationale of Developing the Programme
Information and Communication technology is the use of computers to create, process, store, secure and exchange all kinds of electronic data and information. It is typically used within the context of modern business operations. ICT departments ensure that the organization’s systems, networks, data and applications all connect and function properly to allow people and organizations to interact in the digital world.
Information and communication technology therefore entails building communication networks for a company, safeguarding data and information, creating and administering data databases, helping employees troubleshoot problems with their computers or mobile devise or doing a range of other work to ensure the efficiency and security of business information systems. It’s thus the application of technology to solve business or organization problems on a broad scale.
The demand for professionals in this field is high and growing and people entering the field have arrange of career paths to choose from considering the expanding digital world in modern economic growth and development. Currently, with the ongoing globalization of business and increased competitiveness, it is thus important for MCTI to develop highly quality professionals in information and communication technology to spearhead increased work efficiency and effectiveness in workplaces. This would definitely promote chances of employability of students on successful completion of their course.
In an effort to address the above challenges MCTI has developed a Basic Technician Certificate in Information and Communication Technology following National Council for Technical Education (NACTE)’s framework of National Technical Awards (NTA). The spirit is to meet the needs of stakeholders, including employers, professionals and the general public by inculcating competencies required to meet workplace requirements for operatives in Information and Communication Technology in the public and private sectors.
2.2 Programme Philosophy
The philosophy of this programme is to provide innovative, self- driven and flexible graduates, who will cope with the dynamic changes of business operation especially in computing, information and communication technology field within new technological and socio-economic needs.
To enhance this philosophy, the program is designed and developed such that it:-
2.2.1 Provides a sound foundation in the principles of business mathematics and statistics thus developing ability of performing routine duties related to computing and information technology.
2.2.2 Allows for development of skills in basic communication skills which involve glossary development, communication process, organizational communication and networking, technical report writing and presentation.
2.2.3 Offers principally a wide base of inter-disciplinary aspects in the field of information technology. Hence students will also acquire basic competences in areas of Computer Operating Systems, Computer Software, Data communications and networks, Internet and Web technology, Fundamentals of Programming and Basic Computer Maintenance and Trouble shooting.
2.3 Aim
The aim of this training programme is to supply the current and future labour market with adequately trained basic technician personnel in information and communication technology, who will work efficiently and effectively in both the public and private sectors of the economy.
2.4 Objectives of Developing Competence-Based Curriculum
The main objective of developing competence based curriculum is to prepare technical personnel who will work flexibly at different workplaces. The specific learning objectives include being able to:
ü Apply
basic computer skills to perform computer operations and office application
packages; |
ü Apply
computer software skills and knowledge to install, configure and service
computer software and provide web sites services; |
ü Apply
basic electronics theories and electrical circuit diagrams to install,
service, maintain and repair computer hardware and its peripherals; |
ü Apply
elementary mathematical principles, programming and networking theories to
assist in setting up of computer network; and |
ü Apply
communication principles to provide quality customer care and disseminate
information. |
The NTA Level 4 in Information Technology is open to holders of:
Form IV certificate with at least 4 passes excluding religious subjects OR NVA Level 3 with at least two passes in the Ordinary Level Certificate Examination.
4.0 STRUCTURE OF NTA LEVEL 4 CURRICULUM
4.1 Overall Structure
The NTA Level 4 curriculum consists of eleven (11) modules that are spread over two semesters in one academic year. Each semester covers seventeen (17) weeks of which two weeks are for examinations. Therefore, the whole programme has a total of thirty four (34) weeks of study.
4.2 Curriculum Overview
The modules in the programme are classified in the following subsections:
4.2.1 Fundamental Modules
These refer to modules that provide a range of supportive skills, knowledge and principles appropriate for a graduate in the field of Information and Communication Technology. Cross-cutting competences including Basic Communication skills, Elements of Business Mathematics, Basics of Entrepreneurship, Elements of Statistics and Field Practical Training are the fundamental modules.
4.2.2 Core Modules
Refer to modules associated with the core studies which provide basic professional knowledge, skills and attitudes necessary of the development of the main theme of the programme. They broadly represent the main areas of study in the discipline concerned, and the in-depth application of them will enable the graduate to become an effective and efficient technician in the field of Information and Communication Technology. They include Computer Operating Systems, Elements of Computer Operating Software, Basics of Data Communications, Fundamentals of Programming, Elements of Internet and Web Technology and Basic Computer Maintenance and Troubleshooting.
5.0 ASSESSMENT
Assessment is an integral part of the learning process and assessment must support and complete the learning strategies in order to achieve the required outcomes. Assessment in particular, must reflect the required progression and be sensitive to the range of key skills developed.
5.1 Principles of Assessment
(a) Assessment will reflect the aims and objectives of the overall scheme, the route way and the learning outcomes of the module.
(b) Assessment will be designed to assist candidates’ learning.
(c) Assessment will be varied, to facilitate motivation and recognition of the need to adopt approaches, which enable candidates to demonstrate that, they have fulfilled learning objectives.
5.2 Assessment Methods
The following are some of the assessment methods, which will be used:
5.2.1 Assignments
The object of assignments is to reinforce the learning process by involving the participation of the candidates in finding the solution to a given question or problem which will require decision-making. They include tasks given to candidate apart from written competence tests and examinations or projects, so as to enhance self-development.
Assignments may be administered in a form of written work or practical exercises that are done individually or in a group.
For each module appropriate assessment methods and instruments will be indicated. Facilitators will decide on a convenient number of assignments for a given module in a semester.
5.2.2 Class Tests
The intention of class tests is to measure the knowledge and understanding on a given phenomenon in the form of written work. There will be a minimum of two written tests during the semester, which will be supervised by the Institute’s lecturer(s) for the duration not exceeding two (2) hours.
5.2.3 End of Semester Examination
This examination shall be conducted for duration of not less than two hours. It will be done under a supervised condition by the Institute’s official invigilators. The examinations question papers and marked answer scripts will be moderated by external examiners. End of semester examinations component will constitute 40% of the total assessment while continuous assessment component including tests and assignments will constitute 60% of the total assessment.
5.2.4 Field Practical Training
This is planned to take place in the second semester of this programme. The field/industrial practical attachment shall aim at exposing the learner to real working situation with many challenging situations. At the end of a one month field practical attachment students will be required to write a field work report which will be part of assessment. Details of the assessment are provided in Item 13.0 module description.
5.2.5 Practical Assessment
Practical work in the mock secretary office is considered to be an essential part of the programme, allowing the student to develop practical skills in secretarial duties practice. The philosophy of mock office is to support the simulation learning process, give knowledge of real work situation by direct observations and fact finding in contrast to fact learning. Practical work illustrates principle experimental technique and observation and illustrates correction of errors inevitable in performing secretarial work. It is indeed a hands - on and learning- by- doing practice. For each module appropriate practical assessment methods and instruments will be indicated
5.2.6 Other methods of Assessment
Other methods of assessment include demonstrations, role play, simulation, oral presentation, case study, portfolio, laboratory work, simple projects.
5.3 Management of Assessment
The mode of conduct and administration of assessment shall be that approved by NACTE.
5.3.1 Minimum Credit Requirement
This programme has 11 modules with a total of 120 credits.
6.0 MODULE CODING
The system of coding has adopted a combination of letters and numbers, which have a specific meaning. For example, Module 01 Basic Communication Skills offered in the first semester by the Department of General Studies and Module 8 Elements of Internet and Website Technology offered in the second semester by the Department of Information Technology may be coded respectively as GST04101 and ITT04208 where:
GS represents General Studies Department
IT represents “Information Technology” Department
T Represents Technician level.
04 Represents the qualification at the respective level “NTA Level 4”
1 Indicates the semester in which the module is conducted
01 Represents the serial number to which a particular module is assigned in
the Department (in this case the 1st Module).
7.0 GRADING SYSTEM AND CLASSIFICATION OF AWARDS
7.1 Grading System
Marks will be awarded out of 100 per cent. The marks so obtained from different assessment components will be graded as follows:
S/N | GRADE | DEFINITION | |
1 | 80-100 | A | EXCELLENT |
2 | 65-79 | B | GOOD |
3 | 50-64 | C | AVERAGE |
4 | 40-49 | D | POOR |
5 | 0-39 | F | FAILURE |
6 | - | I | INCOMPLETE |
7 | 0 | Q | DISQUALIFIED |
7.2 Classification of Award
Grades for the different score ranges are assigned points as follows:
A – 4 D- 1
B – 3 F - 0
C- 2
The Grade Point Average (GPA) shall be computed from credits and grade weights and classified as shown below:
CLASS AWARD | CUMULATIVE GPA |
First
Class | 3.5
– 4.0 |
Second
Class | 3.0
– 3.4 |
Pass | 2.0
– 2.9 |
An award shall be given to a candidate who satisfies the following condition:
(a) Candidate must have successfully completed and passed all modules f or which the award is to be made; and
(b) Candidate has achieved the minimum cumulative Grade Point Average (GPA) equivalent to pass.
7.2 .1 Computation of Cumulative GPA
(a) A cumulative Grade Point Average (GPA) for each candidate shall be computed by dividing the total number of grade points earned for all modules by the total number of credits for the award examined.
i.e.
Where P represents a grade point assigned to a letter grade scored by the candidates in a module and N represents the number of credits associated with the module.
(b) The Grade Point Average (GPA) shall be computed and truncated to single decimal point.
8.0 PROGRAMME MODULES
8.1 Fundamental Modules
This refers to those modules that provide a range of cross-cutting basic skills, knowledge and principles appropriate to support the course.
Code | Module
Title | Scheme of Study hrs/week | Credits
Per Module | |||
L | T | P | AS | |||
GST04101 | Basic Communication
Skills | 3 | 1 | 1 | 1 | 09 |
GST04104 | Elements of Business
Mathematics | 3 | 1 | 0 | 2 | 09 |
GST04106 | Basics of
Entrepreneurship | 3 | 0 | 1 | 1 | 08 |
GST04210 | Elements
of Statistics | 3 | 0 | 1 | 1 | 08 |
GST04211 | Field
Practical Training | - | - | - | - | 10 |
Sub Total | 12 | 02 | 03 | 05 | 44 | |
Key:
L.................. Lecture; T................... Tutorial; P.................. Practical;
AS................ Assignment
8.2 Core Modules
These are modules associated with core studies that provide the development of main themes of the programme.
Code | Module Title | Scheme
of Study hrs/week | Credits
Per Module | |||
L | T | P | AS | |||
ITT04202 | Basic Computer
Maintenance and Troubleshooting | 3 | 1 | 3 | 1 | 12 |
ITT04103 | Fundamentals
of Computer Software | 3 | 2 | 2 | 1 | 12 |
ITT04105 | Basic Computer
Applications | 3 | 2 | 3 | 1 | 14 |
ITT04207 | Basics
of Data Communications and Networks | 3 | 2 | 2 | 1 | 12 |
ITT04208 | Fundamentals
of Programming | 3 | 1 | 3 | 2 | 14 |
ITT04209 | Elements
of Internet and Web Technology | 3 | 1 | 3 | 1 | 12 |
Sub
Total | 18 | 09 | 16 | 07 | 76 | |
Key:
L.................. Lecture; T................... Tutorial; P.................. Practical;
AS................ Assignment
8.3 Summary of Modules for NTA Level 4
S/N | Code | Module Name | Semester | |
1 | 2 | |||
1 | GST04101 | Basic
Communication Skills | ü | |
2 | ITT04102 | Basic
Computer Maintenance and Troubleshooting | ü | |
3 | ITT04103 | Fundamentals
of Computer Software | ü | |
4 | GST04104 | Elements
of Business Mathematics | ü | |
5 | ITT04105 | Basic
Computer Applications | ü | |
6 | GST04106 | Basics
of Entrepreneurship | ü | |
7 | ITT04207 | Basics of
Data Communications and Networks | ü | |
8 | ITT04208 | Fundamentals
of Programming | ü | |
9 | ITT04209 | Elements
of Internet and Web Technology | ü | |
10 | GST04210 | Elements
of Statistics | ü | |
11 | GST04211 | Field
Practical Training | ü | |
PART II – CURRICULUM DETAILS
1.0 | Qualification: | Basic Technician Certificate in Information and
Communication Technology |
2.0 | Purpose(s)
of Qualification: | This
qualification is intended for a person who will perform basic office
application operations, repair and maintenance of computers, installation of
computer hardware and software, assist in setting up computer networks and
providing simple web services |
3.0 | NTA
Level: | 4 |
4.0 | Competence
Descriptors: | The
holder of the qualification will be able apply skills and knowledge at
routine level. |
5.0 | Minimum
Credits at this Level: | 120 |
6.0 | Cumulative
Credits from Lowest Level: | 120 |
7.0 | Minimum
Entry Qualification | Form
IV with at least 4 passes excluding religious subjects OR NVA Level 3 with at
least two passes in the Ordinary Level Examination. |
8.0 | Date
the Qualification Standard Developed: | November 2021 |
9.0 PRINCIPAL LEARNING OUTCOMES, CREDIT VALUES AND ASSESSMENT
CRITERIA
S/N | Principal Learning Outcome | Credits | Assessment Criteria |
P1 | Apply
basic skills of office application packages and entrepreneurship in IT and business
operations | 24 | (a)
Word processing software is properly applied
n creation of office documents (b)
Spreadsheet software is properly applied in
data and information manipulation (c)
Entrepreneurship skills are properly applied
in business operations |
P2 | Apply
computer software and web technology skills in ICT operations
| 26 | (a)
Computer software skills and knowledge are
properly applied to install software (b)
Computer software skills are properly
applied in computer configuration activities (c)
Web design techniques are properly applied
in provision of Web site services. |
P3 | Apply basic computer hardware and
programming skills in performing ICT operations | 28 | (a)
Computer hardware skills are properly
applied to install and service the computer devices. (b) Electronic
and electrical principles are properly applied in repair and maintenance of Computer
hardware. (c) Computer
programming techniques are properly applied in information technology. |
P4 | Apply basic principles of mathematics and
statistics in business operations | 31 | (a)
Mathematical principles properly applied in
solving business problems. (b)
Knowledge of mathematics is properly applied
to describe principles of mathematics in business operations (c)
Statistics principles are properly applied
in data collection and analysis for business management |
P5 | Apply communication and computer networking
skills in ICT operations | 11 | (a)
Knowledge of communication is properly
applied to describe process and methods of communication in organizations. (b)
Principles of communication are properly
applied in dissemination of information on business
operations. (c)
Networking principles are properly applied
in setting up computer networks (d)
Networking principles and standards are properly
applied in testing network equipment(s). |
Total
Credits | 120 |
10.0 NACTE STANDARDS AND RELATED ENABLING OUTCOMES
Principal learning outcomes | Enabling outcomes | |
1.0 Apply
basic skills of office application packages and entrepreneurship in IT and business
operations | 1.1 | Apply
Word processing software in creation
of office documents |
1.2 | Apply Spreadsheet software in data and
information manipulation | |
1.3 | Employ
knowledge of business to describe entrepreneurship process in business
establishments | |
1.4 | Apply
entrepreneurship skills to establish a small business venture | |
2.0 Apply
computer software and web technology skills in ICT operations
| 2.1 | Apply
knowledge of computer to describe principles of computer software in information technology |
2.2 | Employ
skills of configuration and
installation in soft ware devices | |
2.3 | Apply
knowledge of computer technology to describe the functioning of the internet
in Information technology | |
2.4 | Apply
skills of web design and development in publishing and hosting
functions | |
3.0 Apply basic computer hardware and
programming skills in performing ICT operations | 3.1 | Apply knowledge of
computer to describe concepts of the
computer hard ware in information technology |
3.2 | Apply IT techniques to install and upgrade
hardware devices in a computer | |
3.3 | Employ
IT techniques in performing preventive maintenance and troubleshooting of a
computer | |
3.4 | Employ
knowledge of computer to describe principles of data programming in
information technology | |
3.5 | Apply
programming skills to develop a simple computer program | |
4.0 Apply
basic principles of mathematics and statistics in business operations | 4.1 | Apply knowledge of
mathematics to describe mathematical principles in day to
day business practice |
4.2 | Apply mathematics
techniques in business operations | |
4.3 | Use knowledge of statistics to describe
principles of statistics in business
operations | |
4.4 | Apply statistics in data collection and
analysis in information technology
functions | |
5.0 Apply
communication and computer networking skills in ICT operations | 5.1 | Apply knowledge of
communication to describe principles of
communication in organizations |
5.2 | Apply communication
skills in performing ICT business
operations | |
5.3 | Apply
knowledge of computer to describe principles of computer
communication networks in information technology | |
5.4 | Apply
computer communications skills in an organization’s data communication functions | |
Enabling
outcomes | Sub-enabling
outcomes | ||
1.1 | Apply
Word processing software in creation
of office documents | 1.1.1 | Apply common word processing features in
preparation of office documents |
1.1.2 | Apply various formatting features in
modifying the appearance of document text and graphical objects | ||
1.1.3 | Apply word processing methods to organize
data in tabular form | ||
1.2 | Apply Spreadsheet
software in data and information manipulation | 1.2.1 | Apply spreadsheet features in creating and
editing data work sheet |
1.2.2 | Use spreadsheets formatting features in
modifying the appearance of worksheet data display | ||
1.2.3 | Apply formulas and functions in performing
data manipulations | ||
1.3 | Employ knowledge of business
to describe entrepreneurship process in business establishments | 1.3.1 | Explain the
nature and functions of entrepreneurship in business |
1.3.2 | Describe
characteristics of entrepreneurs in business operations | ||
1.3.3 | Explain
sources of funds for entrepreneurial ventures in business operations | ||
1.3.4 | Explain
the meaning and role of a business plan in entrepreneurship | ||
1.4 | Apply
entrepreneurship skills to establish a small business venture | 1.4.1 | Explain
the elements of a business plan for business undertaking |
1.4.2 | Use
business skills to prepare a business plan for a small business | ||
1.4.3 | Apply
entrepreneurship skills in the
formation of a small business | ||
2.1 | Apply
knowledge of computer to describe principles of computer software in information technology | 2.1.1 | Describe systems
software in information technology |
2.1.2 | Describe
applications software in information technology | ||
2.1.3 | Explain preventive
measures of systems software in information technology | ||
2.2 | Employ skills
of configuration and installation in
soft ware devices | 2.2.1 | Apply ICT skills to
install software devices in a computer |
2.2.2 | Apply ICT skills to
update and upgrade software systems in a computer | ||
2.2.3 | Apply ICT techniques
to install antivirus and firewall in a computer | ||
2.3 | Apply
knowledge of computer technology to describe the functioning of the internet
in Information technology | 2.3.1 | Distinguish between
internet, intranet and extranet |
2.3.2 | Explain ways the
Internet works in information technology | ||
2.3.3 | Explain internet in
day to day communication | ||
2.4 | Apply
skills of web design and development in publishing and hosting functions | 2.4.1 | Describe
basic web concepts in web technology |
2.4.2 | Explain
design considerations and page layout in a web | ||
2.4.3 | Explain
components of web development in web technology | ||
2.4.4 | Apply
IT skills in website publishing and hosting operations | ||
3.1 | Apply knowledge of
computer to describe concepts of the
computer hard ware in information technology | 3.1.1 | Explain computer
hardware components and peripherals |
3.1.2 | Describe internal
components of a computer in information technology | ||
3.1.3 | Describe
connectible devices to a
computer | ||
3.2 | Employ IT techniques
in performing preventive maintenance and troubleshooting of a computer | 3.2.1 | Use
computer skills in preventive computer maintenance |
3.2.2 | Employ
computer skills in setting up a computer and peripherals | ||
3.2.3 | Apply
computer hardware skills in assembling of a computer | ||
3.3 | Employ knowledge of computer
to describe principles of data programming in information technology | 3.3.1 | Explain
programming and programming languages in IT |
3.3.2 | Describe
steps for developing a computer programme in IT | ||
3.3.3 | Explain
steps for developing a program plan and flow in programming | ||
3.3.4 | Describe
procedure for Program Testing and Debugging in programming | ||
3.4 | Apply programming
skills to develop a simple computer program | 3.4.1 | Apply
programming skills to create simple programs using PHP language |
3.4.2 | Employ
programming techniques to present a program plan and flow using simple
algorithm or flow charts | ||
3.4.3 | Apply
principles of programming to perform program testing and debugging | ||
4.1 | Apply knowledge of
mathematics to describe mathematical principles in day to
day business practice | 4.1.1 | Explain basic
numerical concepts in mathematics |
4.1.2 | Explain algebra, equations and formulae in daily business practice | ||
4.1.3 | Explain fractions and
decimals in business practice | ||
4.2 | Apply mathematics
techniques in business operations | 4.2.1 | Use
mathematical techniques to solve simple simultaneous equations |
4.2.2 | Use
mathematical techniques to compute discounts and commission in business | ||
4.2.3 | Use
mathematical techniques to calculate Simple and Compound Interests in
business | ||
4.2.4 | Apply
ratios, proportions and logarithms in business operations | ||
4.3 | Use knowledge of statistics to
describe principles of statistics in
business operations | 4.3.1 | Explain
meaning and concepts of statistics in business |
4.3.2 | Describe
measures of central tendency and of dispersion in statistics | ||
4.3.3 | Explain
population and samples in statistical methods | ||
4.3.4 | Demonstrate
knowledge of index numbers and probability in statistics | ||
4.4 | Apply statistics in
data collection and analysis in business operations | 4.4.1 | Apply
measures of central tendency in business functions |
4.4.2 | Apply
measures of dispersion in business functions | ||
4.4.3 | Apply
data collection methods in a research environment | ||
5.1 | Apply knowledge of
communication to describe principles of
communication in organizations | 5.1.1 | Explain
the communication process in business |
5.1.2 | Explain
the essentials of effective communication in organizations | ||
5.1.3 | Describe
methods of communication in business operations | ||
5.1.4 | Explain
use of English grammar in sentence structures | ||
5.1.5 | Describe listening, reading, writing and
speaking skills in business communication | ||
5.2 | Apply communication
skills in performing ICT business operations | 5.2.1 | Apply
verbal communication skills to inform
customers on enquiries in ICT business
|
5.2.2 | Apply
written communication to inform
customers on new ICT products | ||
5.2.3 | Apply
communication techniques to conduct an
interview on customer satisfaction for ICT services rendered | ||
5.3 | Apply knowledge of computer
to describe principles of computer communication networks in information
technology | 5.3.1 | Explain
concepts in computer communications and networks in information technology |
5.3.2 | Explain
ways computers communicate with one
another in networks | ||
5.3.3 | Describe
computer networks in information technology | ||
5.3.4 | Demonstrate
knowledge of Local Area Networks (LANs) in computer
communications | ||
5.3.5 | Demonstrate
knowledge of Wide Area Networks (WANs) in computer
communications | ||
5.4 | Apply computer
communications skills in an organization’s data communication functions | 5.4.1 | Apply IT skills to perform simple configuration of LAN network settings |
5.4.2 | Use
computer communications hardware in data communication | ||
5.4.3 | Use
computer communications software in data communication | ||
12.0 ASSESSMENT CRITERIA AND THEIR BENCHMARKING
12.1 Related Tasks, Assessment Criteria, Assessment Methods and Instruments
| Sub-enabling outcomes | Related tasks | Assessment Criteria | Assessment Method | Assessment
Instruments | |||
| 1.1.1 | Apply
common word processing features in preparation of office documents | (a) | Create
and merge files | Common
word processing features are properly applied in preparation of office
documents | ·
Individual assignment ·
Test ·
Demonstrated performance | ·
Assignment report ·
Checklist ·
Question paper | |
| (b) | Create
worksheets | ||||||
| (c) | Create
folders | ||||||
| (d) | Edit
files and folders | ||||||
| (e) | Print
documents | ||||||
| 1.1.2 | Apply
various formatting features in modifying the appearance of document text and
graphical objects | (a) | Identify
tools for formatting the text in word processor | Various
formatting features are properly applied in modifying the appearance of
document text and graphical objects | ·
Individual assignment ·
Test ·
Demonstrated performance ·
Laboratory work | ·
Assignment report ·
Checklist ·
Question paper | |
| (b) | Explain
the importance of formatting a document | ||||||
| (c) | Use
common tools in formatting word document: change
font size, bold, underline, indent change line type, spacing add borders
, create templates | ||||||
| 1.1.3 | Apply
word processing methods to organize data in tabular form | (a) | Describe
methods of organizing data in tabular form in word processor | Word
processing methods are properly applied to organize data in tabular form | ·
Individual assignment ·
Test ·
Demonstrated performance ·
Laboratory work | ·
Assignment report ·
Checklist ·
Question paper | |
| (b) | Create
tables for data presentation | ||||||
| (c) | Insert
tables, pictures/images | ||||||
| (d) | Format
data in a table | ||||||
| (e
) | Import
objects and document exchange | ||||||
| 1.2.1 | Apply
spreadsheet features in creating and editing data work sheet | (a) | Define
spreadsheet | Spreadsheet
features are properly applied in creating and editing data work sheet | ·
Individual assignment ·
Test ·
Demonstrated performance ·
Laboratory work | ·
Assignment report ·
Checklist ·
Question paper | |
| (b) | Identify
features of spreadsheet application | ||||||
| (c) | Start
a spreadsheet application | ||||||
| (d) | Insert,
delete and hide rows and columns | ||||||
| (e) | Rename,
insert, delete and protect sheet of the worksheet | ||||||
| 1.2.2 | Use
spreadsheets formatting features in modifying the appearance of worksheet
data display | (a) | Change
text size, bold, italics, font type and colour | Spreadsheets
formatting features are correctly used in modifying the appearance of
worksheet data display | ·
Individual assignment ·
Test ·
Demonstrated performance ·
Laboratory work | ·
Assignment report ·
Checklist ·
Question paper | |
| (b) | Modify
document margin settings | ||||||
| (c) | Add
header and footer | ||||||
| 1.2.3 | Apply
formulas and functions in performing data manipulations | (a) | Identify
basic arithmetic and logical formulas | Formulas
and functions are properly applied in performing data manipulations | ·
Individual assignment ·
Test ·
Demonstrated performance ·
Laboratory work | ·
Assignment report ·
Checklist ·
Question paper | |
| (b) | Identify
standard errors associated with formulas | ||||||
| (c) | Use
the full handle tool to increment data entries | ||||||
| (d) | Import
image files, graphs and text into
spreadsheet | ||||||
| (e) | Produce
different charts and graphs in the spreadsheet to analyse data | ||||||
| (f) | Use
formula and basic functions in data analysis | ||||||
| 1.3.1 | Explain the
nature and functions of entrepreneurship in business | (a) | Define entrepreneurship | Nature and functions
of entrepreneurship in business are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain the risk -
reward trade- offs by going entrepreneurial | ||||||
| (c) | Explain the functions of entrepreneurship | ||||||
| 1.3.2 | Describe
characteristics of entrepreneurs in business operations | (a) | Identify the
characteristics of entrepreneurs | Characteristics of
entrepreneurs in business operations are correctly described | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain the
characteristics of successful entrepreneurs | ||||||
| (c) | Explain whether
entrepreneurs are born or made | ||||||
| 1.3.3 | Explain sources of
funds for entrepreneurial ventures in business operations | (a) | Explain sources of
borrowed funds | Sources of funds for
entrepreneurs in business operations are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain sources of owned funds | ||||||
| (c) | Explain the advantages
and disadvantages of each category of funding | ||||||
| 1.3.4 | Explain the meaning
and role of a business plan in entrepreneurship | (a) | Explain the meaning
of a business plan | Meaning and role of a
business plan in entrepreneurship are properly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain its functions
to the entrepreneur | ||||||
| (c) | Explain its functions
to financial sources | ||||||
| 1.4.1 | Explain the elements
of a business plan for business undertaking | (a) | Identify elements of
a business plan | Elements of a
business plan for business undertaking are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain the elements
of a business plan | ||||||
| (c) | Identify the importance of each element in business | ||||||
| 1.4.2 | Use business skills
to prepare a business plan for a small business | (a) | Identify guidelines
for writing a business plan | Business skills are
correctly used to prepare a business plan for a small business | ·
Individual assignment ·
Group assignment ·
Test ·
Demonstrated performance | ·
Assignment report ·
Checklist ·
Question paper | |
| (b) | Prepare a simple
business plan | ||||||
| (c) | Explain its
usefulness to the business | ||||||
| 1.4.3 | Apply
entrepreneurship skills in the
formation of a small business | (a) | Identify steps in
business formation | Entrepreneurship
skills are properly applied in the
formation of a small business | ·
Group assignment ·
Individual assignment ·
Demonstrated performance | ·
Assignment report ·
Checklist | |
| (b) | Perform idea generation | ||||||
| © | Perform opportunity
evaluation | ||||||
| (d) | Solicit funds for
business formation | ||||||
| (e) | Establish a small
business | ||||||
| 2.1.1 | Describe systems
software in information technology | (a) | Identify the
operating system | Systems software in
information technology is correctly described | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain the operating
system | ||||||
| (c) | Explain its
importance | ||||||
| 2.1.2 | Describe applications
software in information technology | (a) | Describe power point,
publisher and access | Applications software
in information technology is correctly
described | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Describe word
processing | ||||||
| (c) | Describe spread
sheets | ||||||
| 2.1.3 | Explain preventive
measures of systems software in information technology | (a) | Identify preventive
measures of systems software | Preventive measures
of systems software in information technology are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain preventive
measures of systems software | ||||||
| (c) | Explain the
importance of taking preventive measures | ||||||
| 2.2.1 | Apply IT skills to
install software devices in a computer | (a) | Identify software
devices and system specifications | IT skills are
properly applied to install software devices in a computer | ·
Individual assignment ·
Group assignment ·
Test ·
Demonstrated performance | ·
Assignment report ·
Checklist ·
Question paper | |
| (b) | Identify steps for
installation of devices | ||||||
| (c) | Install the software
devices | ||||||
| 2.2.2 | Apply IT skills to
update and upgrade software systems in a computer | (a) | Identify software
devices and system specifications | IT skills are
properly applied to update and upgrade software systems in a computer | ·
Individual assignment ·
Group assignment ·
Test ·
Demonstrated performance | ·
Assignment report ·
Checklist ·
Question paper | |
| (b) | Identify steps and
techniques of updating and upgrading | ||||||
| (c) | Update and upgrade
software system | ||||||
| 2.2.3 | Apply IT techniques
to install antivirus and firewall in a computer | (a) | Identify procedure to
install antivirus and firewall | IT techniques are
correctly applied to install antivirus and firewall in a computer | ·
Individual assignment ·
Group assignment ·
Test ·
Demonstrated performance | ·
Assignment report ·
Checklist ·
Question paper | |
| (b) | Demonstrate
installation of antivirus and firewall | ||||||
| (c) | Assess the
implication to computer software | ||||||
| 2.3.1 | Distinguish between
internet, intranet and extranet | (a) | Define internet,
intranet and extranet | Distinction between
internet, intranet and extranet is correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Differentiate
internet from intranet | ||||||
| (c) | Differentiate
internet from extranet | ||||||
| 2.3.2 | Explain ways the
Internet works in information technology | (a) | Explain link of PC user with large scale computers | Ways the Internet
works in information technology are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain link of PC
user with LAN and WAN | ||||||
| (c) | Explain links via ISP | ||||||
| 2.3.3 | Explain
internet in communication | (a) | Identify ways of
applying internet in communication | Internet in
communication is properly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Describe accessing
the World Wide Web | ||||||
| (c) | Describe sending
emails | ||||||
| 2.4.1 | Explain basic web
concepts in Web technology | (a) | Define website, web
browsers, web page | Basic web concepts in
Web technology are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain search
engines | ||||||
| (c) | Explain Universal Resource Locator | ||||||
| 2.4.2 | Explain
design considerations and page layout in a web | (a) | Explain requirements
analysis | Design considerations
and page layout in a web are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain site map
design | ||||||
| (c) | Explain information structure | ||||||
| 2.4.3 | Explain components of
web development in web technology | (a) | Define HTML | Components of web
development in web technology are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain frames,
inserting of text and graphics and animation | ||||||
| (c) | Explain tools of the
trade including banners and logos | ||||||
| (d) | Explain forms, tables, frames and inserting of text
and graphics | ||||||
| 2.4.4 | Apply IT skills in
website publishing and hosting operations | (a) | Identify web
publishing tools | IT skills are
correctly applied in website publishing and hosting operations | ·
Individual assignment ·
Group assignment ·
Test ·
Demonstrated performance | ·
Assignment report ·
Checklist ·
Question paper | |
| (b) | Identify web servers
and ISPs | ||||||
| (c) | Demonstrate website
uploading | ||||||
| (d) | Demonstrate website
maintenance | ||||||
| 3.1.1 | Explain computer
hardware components and peripherals | (a) | Identify computer
hardware components | Computer hardware
components and peripherals are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain the features
of the components | ||||||
| (c) | Explain compatibility
of hardware devices | ||||||
| 3.1.2 | Describe internal
components of a computer | (a) | Identify input and
output devises | Internal components
of a computer are correctly described | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain ports, cables, input/output devices | ||||||
| (c) | Explain systems
resources | ||||||
| 3.1.3 | Describe
connectible devices to a computer | (a) | Identify printers,
scanners, plug and play devices | Connectible devices
are properly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain printers
and scanners | ||||||
| (c) | Explain plug and play devices | ||||||
| 3.2.1 | Use
computer skills in preventive computer maintenance | (a) | Identify steps
for preventive computer maintenance | Computer skills ARE
properly used in preventive computer maintenance | ·
Individual assignment ·
Test ·
Demonstrated performance | ·
Assignment report ·
Model answers ·
Question paper | |
| (b) | Perform
troubleshooting process | ||||||
| (c) | Assess the security
of computer and parts | ||||||
| 3.2.2 | Employ
computer skills in setting up a computer and peripherals | (a) | Install components
and peripherals drivers | Computer skills are
correctly employed in setting up a computer and peripherals | ·
Individual assignment ·
Test ·
Demonstrated performance | ·
Assignment report ·
Model answers ·
Question paper | |
| (b) | Enter BIOS and
configure components | ||||||
| (c) | Prepare the computer
and components for use | ||||||
| 3.2.3 | Apply
computer hardware skills in assembling of a computer | (a) | Identify steps of
computer assembling | Computer hardware
skills are properly applied in assembling of a computer | ·
Individual assignment ·
Test ·
Demonstrated performance | ·
Assignment report ·
Checklist ·
Model answers ·
Question paper | |
| (b) | Open the case,
install power supply, attach components to mother board | ||||||
| (c) | Install internal
devises, install peripherals on external bay | ||||||
| (d) | Boot the computer | ||||||
| 3.3.1 | Explain
programming and programming languages in IT | (a) | Define Programming | Programming and
programming languages in IT are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Describe programming
function | ||||||
| (c) | Explain programming
languages | ||||||
| 3.3.2 | Describe
steps for developing a computer program | (a) | Identify the key
steps for developing a computer program | Steps for developing
a computer programme in IT are correctly described | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain the steps for
developing the program | ||||||
| (c) | Give relevant
examples | ||||||
| 3.3.3 | Explain steps for
developing a program plan and flow in programming | (a) | Explain the problem
definition table | Steps for developing
program plan and flow in programming are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain processes | ||||||
| (c) | Explain flow charts
and algorithms | ||||||
| (d) | Explain loops | ||||||
| 3.3.4 | Describe procedure
for Program Testing and Debugging errors in programming | (a) | Explain syntax errors | Procedures for
program testing and debugging errors in programming are correctly described | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain logical
errors | ||||||
| (c) | Explain Run Time
errors | ||||||
| (d) | Explain data
validation | ||||||
| 3.4.1 | Apply
programming skills to create simple programs using PHP language | (a) | Identify the nature
of the problem | Simple programs using
PHP language are properly created | ·
Individual assignment ·
Demonstrated performance | ·
Assignment report ·
Checklist | |
| (b) | Identify tools
required | ||||||
| (c) | Create simple programs | ||||||
| 3.4.2 | Employ programming techniques to present a program
plan and flow using simple algorithm or flow charts | (a) | Identify steps in a
program plan and flow | Programming
techniques are properly employed to present a program plan and flow using
simple algorithm or flow charts | ·
Group assignment ·
Individual assignment ·
Demonstrated performance | ·
Assignment report ·
Checklist | |
| (b) | Develop a problem
definition table | ||||||
| (c) | Indicate input
process and output chart | ||||||
| (d) | Present algorithm or
flow chart | ||||||
| 3.4.3 | Apply principles of
programming to perform program testing and debugging | (a) | Identify syntax and
logical errors | Principles of
programming are properly applied to perform program testing and debugging | ·
Group assignment ·
Individual assignment ·
Demonstrated performance | ·
Assignment report ·
Checklist | |
| (b) | Run time errors | ||||||
| (c) | Validate data | ||||||
| 4.1.1 | Explain basic numerical concepts in mathematics | (a) | Identify Arabic,
roman numbers, approximation, negative numbers etc | Basic numerical
concepts are properly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain ratios and percentages | ||||||
| (c) | Explain
powers and indices | ||||||
| (d) | Explain simple sequences and series | ||||||
| 4.1.2 | Explain algebra, equations and formulae in daily business practice | (a) | Explain algebraic
notations | Algebra, equations and formulae are properly
explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain simultaneous
and quadratic equations | ||||||
| (c) | Identify different
algebraic formulae | ||||||
| 4.1.3 | Explain use of fractions
and decimals in business practice | (a) | Explain fractions | Use of fractions and
decimals are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain decimals | ||||||
| (c) | Explain computations
of fractions and decimals
| ||||||
| 4.2.1 | Use
mathematical techniques to solve equations | (a) | Describe
simultaneous equations | Mathematical
techniques are accurately used to solve equations | ·
Individual assignment ·
Test ·
Written examination | ·
Assignment report ·
Question paper ·
Model answers ·
Marking scheme | |
| (b) | Solve
simultaneous equations | ||||||
| (c) | Solve
quadratic equations | ||||||
| 4.2.2 | Use
mathematical techniques to compute discounts and commission in business | (a) | Identify
discounts and commissions | Mathematical
techniques are correctly used to compute discounts and commission in business | ·
Individual assignment ·
Test ·
Written examination | ·
Assignment report ·
Question paper ·
Model answers ·
Marking scheme | |
| (b) | Compute
simple discounts , and present values | ||||||
| (c) | Compute
commissions | ||||||
| 4.2.3 | Use
mathematical techniques to calculate Simple and Compound Interests in
business | (a) | Compute
simple interests | Mathematical
techniques are correctly used to calculate Simple and Compound Interests in
business | ·
Individual assignment ·
Test ·
Written examination | ·
Assignment report ·
Question paper ·
Model answers ·
Marking scheme | |
| (b) | Compute
compound interests | ||||||
| (c) | Compute
annuities | ||||||
| 4.2.4 | Use
mathematical techniques to calculate ratios, proportion and logarithms in
business operations | (a) | Define
ratios and proportions | Mathematical
techniques are correctly used to calculate ratios, proportion and logarithms
in business operations | ·
Individual assignment ·
Test ·
Written examination | ·
Assignment report ·
Question paper ·
Model answers ·
Marking scheme | |
| (b) | Compute simple proportions and ratios | ||||||
| (c) | Use rules
of logarithms in business | ||||||
| 4.3.1 | Explain
meaning and concepts of statistics in business perspective | (a) | Define
statistics | Meaning and concepts
of statistics in business perspective
are properly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Define
data | ||||||
| (c) | Distinguish
between primary and secondary data | ||||||
| (d) | Explain
statistical inference | ||||||
| 4.3.2 | Describe
measures of central tendency and of dispersion in statistics | (a) | Explain
arithmetic mean, mode and median | Measures
of central tendency and dispersion in statistics are correctly described | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | |
| (b) | Explain
range and standard deviation | ||||||
| (c) | Explain coefficient variation | ||||||
4.3.3 | Explain
population and samples in statistical methods | (a) | Define
population and sample | Population
and samples in statistical methods are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | ||
(b) | Explain
descriptive statistics and random sample | |||||||
(c) | Explain
methods of sampling a population of existing units | |||||||
4.3.4 | Demonstrate knowledge
of index numbers and probability in
statistics | (a) | Describe simple index
numbers and simple probability | Knowledge of Index
numbers and probability is correctly demonstrated | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | ||
(b) | Describe simple index
numbers | |||||||
(c) | Describe simple
probability | |||||||
4.4.1 | Apply
measures of central tendency in business functions | (a) | Calculate arithmetic mean | Measures
of central tendency are correctly applied in business functions | ·
Individual assignment ·
Test | ·
Assignment report ·
Model answers ·
Question paper | ||
(b) | Calculate mode | |||||||
(c) | Calculate median | |||||||
4.4.2 | Apply measures of
dispersion in business functions | (a) | Calculate range | Measures of
dispersion are correctly applied in business functions | ·
Individual assignment ·
Test ·
Written examination | ·
Assignment report ·
Model answers ·
Question paper | ||
(b) | Calculate standard deviation | |||||||
(c) | Calculate coefficient
variation | |||||||
4.4.3 | Apply data collection
methods in a research environment | (a) | Identify data
collection methods | Data collection
methods are properly applied in a research environment | ·
Individual assignment ·
Demonstrated performance | ·
Assignment report ·
Checklist | ||
(b) | Administer
questionnaires | |||||||
(c) | Conduct interviews | |||||||
(d) | Use observations | |||||||
5.1.1 | Explain the
communication process in business | (a) | Define communication | The communication
process in business is correctly
explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | ||
(b) | Explain elements of
communication process | |||||||
(c) | Explain barriers to effective communication | |||||||
5.1.2 | Explain
the essentials of effective communication in organizations | (a) | Identify the essentials of good communication | The essentials of effective communication in
organizations are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | ||
(b) | Explain the 7 Cs of
communication | |||||||
(c) | Explain importance of
effective communication | |||||||
5.1.3 | Explain methods of
communication in business | (a) | Identify verbal and
written communication | Methods of
communication in business are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | ||
(b) | Explain oral methods
of communication | |||||||
(c) | Explain written
methods of communication | |||||||
5.1.4 | Explain use of
English grammar in sentence structures
| (a) | Explain tenses ,
parts of speech, active and passive voices | The use of English
grammar in sentence structures is properly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | ||
(b) | Explain direct and
indirect speech | |||||||
(C) | Explain types of
sentence structure | |||||||
5.1.5 | Describe
listening, reading, writing and speaking skills in business communication | (a) | Explain listening
skills in communication | Listening, reading,
writing and speaking skills in business communication are correctly described | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | ||
(b) | Describe reading
skills in communication | |||||||
(C) | Explain writing
skills in communication | |||||||
(d) | Describe speaking
skills in communication | |||||||
5.2.1 | Apply
verbal communication skills to inform customers on enquiries in ICT business | (a) | Identify the nature
or character of customer | Verbal
communication skills are properly applied to inform customers on enquiries in ICT business | ·
Group assignment ·
Individual assignment ·
Role play | ·
Checklist ·
Assignment report | ||
(b) | Make telephone calls | |||||||
(C) | Make face to face encounter | |||||||
5.2.2 | Apply
written communication skills to inform
customers on new ICT products | (a) | Write letters to
communicate | Written communication
skills are properly applied to inform
customers on new ICT products | ·
Group assignment ·
Individual assignment ·
Role play ·
Demonstrated performance | ·
Assignment report ·
Checklist | ||
(b) | Prepare advertisement and memoranda | |||||||
(c) | Write email and
simple reports | |||||||
5.2.3 | Apply
communication techniques to conduct an
interview on customer satisfaction for
ICT services rendered | (a) | Identify techniques
of interviewing | Communication techniques are properly applied to conduct an interview on customer
satisfaction for ICT services rendered
| ·
Group assignment ·
Individual assignment ·
Test ·
Role
play ·
Demonstrated performance | ·
Assignment report ·
Checklist ·
Question paper | ||
(b) | Interview customers
on satisfaction | |||||||
(c) | Assess the
effectiveness of the techniques used | |||||||
5.3.1 | Explain
concepts in computer communications and networks in information technology | (a) | Explain
communication channels and channel media | Concepts of computer
communications and networks in information technology are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | ||
(b) | Explain
communication protocols and security | |||||||
(c) | Explain
wheel and circle networks | |||||||
5.3.2 | Explain
ways computers communicate with one
another in networks | (a) | Identify transfer of data
from one (mainstream) computer to another | Ways computers
communicate with one another in networks are correctly explained | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | ||
(b) | Explain transfer of
data from one (mainstream) computer to another | |||||||
(c) | Explain the need for
terminals | |||||||
5.3.3 | Describe
computer networks in information technology | (a) | Explain the meaning
of a computer network | Computer networks in
information technology are correctly described | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | ||
(b) | Explain two ways
groups of computers are connected | |||||||
(c) | State the purpose of
computer networks | |||||||
5.3.4 | Demonstrate
knowledge of Local Area Networks (LANs) in computer communications | (a) | Explain how it links
computers over small distances | Knowledge of Local
Area Networks in computer
communications is correctly demonstrated | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | ||
(b) | Explain how to
configure LAN network settings | |||||||
(c) | Explain possible
problems in network settings | |||||||
5.3.5 | Demonstrate
knowledge of Wide Area Networks (WANs) in computer communications | (a) | Explain how they link
together computers over longer distances | Knowledge of Wide
Area Networks in computer
communications is correctly demonstrated | ·
Test ·
Written examination | ·
Question paper ·
Marking scheme ·
Model answers | ||
(b) | Explain the role of a
modem device | |||||||
(c) | Identify different
modem devices | |||||||
5.4.1 | Apply
IT skills to perform simple
configuration of LAN network settings | (a) | Identify steps to co
figurate LAN network settings | IT skills are
properly applied to perform simple
configuration of LAN network settings | ·
Group assignment ·
Individual assignment | ·
Assignment report ·
Checklist | ||
(b) | Configure simple LAN network settings | |||||||
(c) | State its suitability | |||||||
5.4.2 | Use
computer communications hard ware in
information technology operations | (a) | Use communications
processors | Communications
hardware is properly used in information technology operations | ·
Group assignment ·
Individual assignment | ·
Assignment report ·
Checklist | ||
(b) | Use communications
protocols | |||||||
(c) | Use communications
security devices | |||||||
5.4.3 | Use
computer communications software in information technology operations | (a) | Use personal computer
communications software | Communications
software are properly used in information technology operations | ·
Group assignment ·
Individual assignment | ·
Assignment report ·
Checklist | ||
(b) | Use multiple- user
computer | |||||||
(c) | Use networks
communications software | |||||||
12.2 Benchmarking of Assessment Criteria
Benchmarking is a means of gauging the learner’s achievement based on the statements that indicate what the learners are expected to do in order to demonstrate that they have successfully realised the learning outcomes (related tasks). Therefore for NTA level 4, benchmarks should comprise of performance statements indicating the criteria for grading learners at satisfactory, good, and excellent levels as provided in the following examples.
Assessment criteria | Benchmarking The learner: has the ability to/as the
knowledge of/ as skills/can … | ||||||
Satisfactory | Good | Excellent | |||||
2.1.1.1 | Systems software is correctly
described | Identify the
operating system | Identify and explain the operating system | Identify and explain the operating system and
explain the importance of operating systems | |||
2.1.2.1 | Applications
software is correctly described | Explain at least word
processing in application software programs | Explain at least word
processing and spreadsheets in application software programs | Explain at least word
processing, spreadsheets’ power point , access and publishers application software programs | |||
2.1.3.1 | Common preventive
measures of systems software are correctly explained | Identify preventive
measures of systems software | Identify and explain preventive measures of
systems software | Identify and explain preventive measures of
systems software and their importance of taking preventive measures | |||
2.2.1.1 | Software
is properly installed | Identify software
devices and system specifications | Identify software
devices and system specifications and steps to install devices | Identify software
devices and system specifications and steps to install devices and install
the devices | |||
2.2.2.1 | Software systems are
properly updated and upgraded | Update the
software system | Update and
partially upgrade the software system | Update and
upgrade the software system | |||
2.2.3.1 | Antivirus and
firewalls are properly installed | Identify
procedures for installing antivirus and firewalls | Identify
procedures for installing antivirus and firewalls and install them | Identify
procedures for installing antivirus and firewalls, install them and assess
the result on computer efficiency | |||
2.3.1.1 | Distinction between
internet, intranet and extranet is correctly explained | Define internet,
intranet and extranet | Distinguish
between internet and intranet | Distinguish
between internet and intranet and between internet and extranet | |||
2.3.2.1 | Ways
internet works is correctly explained | Explain link of PC user with large scale computers | Explain link of PC user with large scale computers and link of PC
user with LAN and WAN | Explain link of PC user with large scale computers and link of PC
user with LAN and WAN and link via ISP | |||
2.4.1.1 | Basic web
concepts in web technology are correctly defined | Define website, web
browsers, web page | Define
website, web browsers, web page and search engines | Define
website, web browsers, web page, search engines and Universal Resource Locator | |||
13.0 DESCRIPTION OF MODULES
13.1 Description of Module 1
1. Code: GST04101
2. Name: Basic Communication Skills
3. Number of Credits: 08
4. Sub Enabling outcomes:
5.1.1 | Explain
the communication process in business |
5.1.2 | Explain
the essentials of effective communication in organizations |
5.1.3 | Describe
methods of communication in business operations |
5.1.4 | Explain
use of English grammar in sentence structures |
5.1.5 | Describe
listening, reading, writing and speaking skills in business communication |
5.2.1 | Apply
verbal communication skills to inform
customers on enquiries in ICT business
|
5.2.2 | Apply
written communication to inform
customers on new ICT products |
5.2.3 | Apply
communication techniques to conduct an
interview on customer satisfaction for ICT services rendered |
6. Learning Context: Lectures, assignments, demonstrations, role play.
7. Learning Materials: Text books, journals, videos, manuals, handouts
8. Integrated Method of Assessment:
Continuous Assessment 40% Semester Examination 60%
9. Required References:
1. Kaul, A. (2013), Effective Business Communication, Asoke K. Ghosh, PHI Learning.
2. Nira, A. K. (2015), Communication Skills for Professional, Asoke K. Ghosh, PHI Learning.
3. Seni, L. (2014), Communication Skills, 2nd Edition, PHI Learning.
4. Murthy, J.D. (2016), Contemporary English Grammar, Book palace.
5. Barker, A. (2015), Improve your Communication Skills, Kogan page.
Recommended References
1. Graeme, N. B. and Richard D. (2008), An Introduction to Communication, Oxford University Press
13.2 Description of Module 2
1. Code: ITT04102
2. Name: Basic Computer Maintenance and Troubleshooting
3. Number of Credits: 12
4. Sub Enabling outcomes:
3.1.1 | Explain computer
hardware components and peripherals |
3.1.2 | Describe internal
components of a computer in information technology |
3.1.3 | Describe
connectible devices to a computer |
3.2.1 | Use
computer skills in preventive computer maintenance |
3.2.2 | Employ
computer skills in setting up a computer and peripherals |
3.2.3 | Apply
computer hardware skills in assembling of a computer |
6. Learning Context: Lectures, group discussions, assignments, tutorials
7. Learning Materials: Handouts, flip charts, text books, journals
8. Integrated Method of Assessment:
Continuous Assessment 40%
Semester Exam 60%
9. Required References:
1. Laudon K, and Laudon, J. (2011), 11th Edition, Management Information Systems
2. Hanumanthappa, S. and Javaraia, H. (2018), A Guide book PC Maintenance and Repair, LAP Lambert Academic Publishing.
3. Mueller, S. (2015), Upgrading and Repairing PCs, 2nd Edition, Que Publishing.
4. Mike Meyers, (2019), guide to Maintenance and Troubleshooting PCs, 6th Edition, McGraw-Hill Education.
5. Nakamura, S. Qian, C.H and Nakagawa, T. (2017), Reliability Modelling of Computer and Maintenance Applications, Amacon.com.
Recommended Reference
1. Tarekegn, A.N. and Tegegne, A.K. (2015), A Simple Guide to Computer Maintenance and Troubleshooting, CRC Press.
13.3 Description of Module 3
1. Code: ITT04103
2. Name: Fundamentals of Computer Software
3. Number of Credits: 12
4. Sub Enabling outcomes:
2.1.1 | Describe systems
software in information technology |
2.1.2 | Describe
applications software in information technology |
2.1.3 | Explain preventive
measures of systems software in information technology |
2.2.1 | Apply ICT skills to
install software devices in a computer |
2.2.2 | Apply ICT skills to
update and upgrade software systems in a computer |
2.2.3 | Apply ICT techniques
to install antivirus and firewall in a computer |
6. Learning Context: Lecture
7. Learning Materials: Handouts
8. Integrated Method of Assessment:
Continuous Assessment 40%
Semester Examination 60%
9. References:
Required References:
1. Roger S. P. (2010), Software Engineering, McGraw-Hill.
2. Pressman R. (2012), Software Engineering: Practitioner’s Approach, 7th Edition, McGraw Hill.
3. Somerville I. (2010), Software Engineering, 8th Edition, Pearson Education.
4. Ron G. (2003), pc Hardware: A Beginner’s Guide, Tata McGraw – Hill, New Delhi.
5. O’Brien, J.A and Marakas, G.M. (2011), Management Information Systems, 10th Edition, McGraw-Hill, Irwin.
Recommended References
1. Bishop. M. (2012), Computer Security: Art and Science, Addison Wesley.
2. Silberschatz A., Galvin, P. Gagne, G. (2008), Operating System Concepts, John Wiley and Sons.
3. Patt B. and Patel A. (2010), Introduction to Computing Systems, McGraw-Hill.
13.4 Description of Module 4
1. Code: GST04104
2. Name: Elements of Business Mathematics
3. Number of Credits: 10
4. Sub Enabling outcomes:
4.1.1 | Explain basic
numerical concepts in mathematics |
4.1.2 | Explain algebra, equations and formulae in daily business practice |
4.1.3 | Explain fractions
and decimals in business practice |
4.2.1 | Use
mathematical techniques to solve simple simultaneous equations |
4.2.2 | Use
mathematical techniques to compute discounts and commission in business |
4.2.3 | Use
mathematical techniques to calculate Simple and Compound Interests in
business |
4.2.4 | Apply
ratios, proportions and logarithms in business operations |
6. Learning Context: Lecture, seminars, guided independent work, assignment
7. Learning Materials: Handouts, White boards, marker pen, text books
8. Integrated Method of Assessment:
Continuous Assessment 40%
Semester Examination 60%
9. Required References:
1. Cleaves, C. and Hobbs M. (2017), Business Mathematics, 11th Edition: Pearson.
2. Kumar, M. (2015), Business Mathematics11th edition: Vikas Publishing.
3. NBAA (2014), Elements of Business Mathematics and Statistics, Study text, NBAA Publications.
4. Francis, A. and Mousley, B. (2014), Business Mathematics and Statistics, 7th Edition, Cengage Learning.
5. Andre l. Y. (2011), Introduction to Mathematical Analysis for Business and Economics, Brooks/Cole Publishing Company, Pacific Grove California.
Recommended References
1. Miller, C.S. and Gray C. (2009), Business Mathematics, 8th Edition, Addison Wesley.
13.5 Description of Module 5
1. Code: ITT04105
2. Name: Basic Computer Applications
3. Number of Credits: 14
4. Sub Enabling outcomes:
1.1.1 | Apply common word processing features in
preparation of office documents |
1.1.2 | Apply various formatting features in
modifying the appearance of document text and graphical objects |
1.1.3 | Apply word processing methods to organize
data in tabular form |
1.2.1 | Apply spreadsheet features in creating and
editing data work sheet |
1.2.2 | Use spreadsheets formatting features in
modifying the appearance of worksheet data display |
1.2.3 | Apply formulas and functions in performing
data manipulations |
6. Learning Context: Lectures, tutorials, assignments,
7. Learning Materials: Handouts, textbooks, manuals, computers.
8. Integrated Method of Assessment:
Continuous Assessment 40%
Semester Examination 60%
9. Required References:
1. Stallings, W. (2017), Operating Systems: Internals and Design Principles, Pearson Education.
2. Tsichritzis, D.C. and Bernstein, P.A. (2014), Operating Systems, Academic Press.
3. Tanenbaum, A.S. and Boss, H. (2014), Modern Operating Systems, Prentice Hall Press.
4. Silberschatz A., Galvin, P. Gagne, G. (2018), Operating System Concepts Essentials, John Wiley and Sons.
5. Garg, R. and Varma, G. (2017), Operating Systems: An Introduction, Stylus Publishing, LLC.
Recommended References
1. Comer, D. (2015), Operating System Design: the XINU Approach, Chapman and Hall, CRC Press.
2. Greg, T. (2010), Guide to Operating Systems, 5th Edition, Cengage Learning.
13.6 Description of Module 6
1. Code: GST04106
2. Name: Basics of Entrepreneurship
3. Number of Credits: 8
4. Sub Enabling outcomes:
1.3.1 | Explain
the nature and functions of entrepreneurship in business |
1.3.2 | Describe
characteristics of entrepreneurs in business operations |
1.3.3 | Explain
sources of funds for entrepreneurial ventures in business operations |
1.3.4 | Explain
the meaning and role of a business plan in entrepreneurship |
1.4.1 | Explain
the elements of a business plan for business undertaking |
1.4.2 | Use
business skills to prepare a business plan for a small business |
1.4.3 | Apply
entrepreneurship skills in the
formation of a small business |
6. Learning Context: Lectures, tutorials, assignments,
7. Learning Materials: Handouts, textbooks, manuals, computers.
8. Integrated Method of Assessment:
Continuous Assessment 40%
Semester Examination 60%
9. Required References:
1. Abrahams, R. (2017), Entrepreneurship: A Real World Approach, McGraw-Hill Education.
2. Barringer, B. (2015), Entrepreneurship: Successful Launching New Ventures, 5TH Edition, Pearson.
3. Burns P. (2016), Entrepreneurship and Small Business, Palgrave.
4. Hirsch, R. and Peters, M. (2019), Entrepreneurship, 11th Edition, McGraw Hill.
5. Mbura O.K. (2013), Development and Management of Entrepreneurship in Tanzania, NBAA Publications
Recommended References
1. Neck, H. M. and Murray, E. (2017), Entrepreneurship: The Practice and Mind set, Sage Publications.
2. Kuratko, D.F. (2011), Entrepreneurship: An Introduction, 8th Edition, New Delhi India.
13. 7 Description of Module 7
1. Code: ITT04207
2. Name: Basics of Data Communications and Networks
3. Number of Credits: 12
4. Sub Enabling outcomes:
5.3.1 | Explain
concepts in computer communications and networks in information technology |
5.3.2 | Explain
ways computers communicate with one
another in networks |
5.3.3 | Describe
computer networks in information technology |
5.3.4 | Demonstrate
knowledge of Local Area Networks (LANs) in computer communications |
5.3.5 | Demonstrate
knowledge of Wide Area Networks (WANs) in computer communications |
5.4.1 | Apply IT skills to perform simple configuration of LAN network settings |
5.4.2 | Use
computer communications hardware in data communication |
5.4.3 | Use
computer communications software in data communication |
6. Learning Context: Lectures, group discussions, assignments, tutorials
7. Learning Materials: Handouts, textbooks, manuals, computers
8. Integrated Method of Assessment:
Continuous Assessment 40%; Semester Examination 60%
9. Required References:
1. Galo, M.A and Hancock, W.M. (2012), Computer Communications and Networking Technologies, Cole Pacific Groove Publishers.
2. James F.K and Keith W.R. (2007), Computer Networking: A Top-Down Approach, Prentice Hall.
3. Hemachandran, L. (2008), Computer Communications Networks, Charulatha Publications.
4. Galo, M.A and Hancock, W.M. (2004), Computer Communications and Networking Technologies, Brooks/Cole, Pacific Grove.
5. Larry L.P and Bruce S.D. (2007), Computer Networks: A Systems Approach, 4th Edition, Morgan Kaufmann Series.
Recommended References
1. Kasera, S. (2006), Computer Communications Networks, New York, McGraw-Hill.
2. Peterson, L.L and Davie, B. (2007), Computer Networks: A Systems Approach, 4th Edition, Morgan Kaufmann Series
13.8 Description of Module 8
1. Code: ITT04208
2. Name: Fundamentals of Programming
3. Number of Credits: 12
4. Sub Enabling outcomes:
3.3.1 | Explain
programming and programming languages in IT |
3.3.2 | Describe
steps for developing a computer programme in IT |
3.3.3 | Explain
steps for developing a program plan and flow in programming |
3.3.4 | Describe
procedure for Program Testing and Debugging in programming |
3.4.1 | Apply
programming skills to create simple programs using PHP language |
3.4.2 | Employ
programming techniques to present a program plan and flow using simple
algorithm or flow charts |
3.4.3 | Apply
principles of programming to perform program testing and debugging |
6. Learning Context: Lecture, Verbal expositions, guided independent and group work, assignments, demonstrations, role play.
7. Learning Materials: Flip charts, Text books, journals, manuals, handouts
8. Integrated Method of Assessment:
Continuous Assessment 40%
Semester Examination 60%
9. Required References:
1. O’Neil, p. (2014), Principles of Programming Performance, Morgan Kaufmann.
2. Bloch, S. (2010), Picturing Programs: An Introduction to Computer Programming, Kings College, London Publishing.
3. Robert W.S. (2013), Concepts of Programming Languages, 6th Ed. Pearson Education, New Delhi.
4. Felleisen, M. Findler, R.B., Flatt, M. and Krishnamurthi, S. (2018), How to Design Programs: An Introduction to programming and Computing, MIT Press.
5. Maynard, J. (2014), Computer Programming: Made Simple, Elsevier.
Recommended References
1. Ausiello, G., Lucertini, M. and Serafini, P. (2014), Algorithm design for Computer System Design, Springer.
2. Slack, J.H. (2007), Programming and Problem Solving, Cole Publishers.
13.9 Description of Module 9
1. Code: ITT04209
2. Name: Elements of Internet and Web Technology
3. Number of Credits: 12
4. Sub Enabling outcomes:
2.3.1 | Distinguish between
internet, intranet and extranet |
2.3.2 | Explain ways the
Internet works in information technology |
2.3.3 | Explain internet in
day to day communication |
2.4.1 | Describe
basic web concepts in web technology |
2.4.2 | Explain
design considerations and page layout in a web |
2.4.3 | Explain
components of web development in web technology |
2.4.4 | Apply
IT skills in website publishing and hosting operations |
6. Learning Context: Lectures, assignments, tutorials, discussions
7. Learning Materials: Handouts, textbooks, Multimedia projection.
8. Integrated Method of Assessment:
Continuous Assessment 40%
Semester Examination 60%
9. References:
Required References:
1. Jain, R.K. (2015), Internet Technology and Web Design, Khana Publishers.
2. Linberg, O. (2018), Web Design, Amazon.
3. Robins J.N (2014), Learning Web Design: A beginners Guide to HTML, CSS, Java script and Web Graphics, CRC Press.
4. Grey Greg, et al (2019), Introduction to Web Accessibility, Ryerson University Press.
5. Cederholm, D. (2009), Web Standards Solutions, Friends of Education Publishers.
Recommended References
1. Morris, T.A. (2010), Web Development and Design Foundation with HTML, New Jersey, McGraw-Hill.
2. ISRD. (2011), Internet Technology and Web Design, Tat McGraw-Hill Education.
13.10 Description of Module 10
1. Code: GST04210
2. Name: Elements of Statistics
3. Number of Credits: 08
4. Sub Enabling outcomes:
4.3.1 | Explain
meaning and concepts of statistics in business |
4.3.2 | Describe
measures of central tendency and of dispersion in statistics |
4.3.3 | Explain
population and samples in statistical methods |
4.3.4 | Demonstrate
knowledge of index numbers and probability in statistics |
4.4.1 | Apply
measures of central tendency in business functions |
4.4.2 | Apply
measures of dispersion in business functions |
4.4.3 | Apply
data collection methods in a research environment |
6. Learning Context: Lectures, tutorials, guided independent work, assignments
7. Learning Materials: Handouts, white boards, marker pens, text books
8. Integrated Method of Assessment:
Continuous Assessment 40%
Semester Examination 60%
9. Required References:
1. Aczel, A.D and Jayavel, S.P. (2009), Complete Business Statistics, 6th Ed, Tata McGraw- Hill.
2. Lovin, R.I. and Rubin, D.S. (2010), Statistics for Management, 9th Edition, Prentice Hall.
3. Groebner, D.F. (2007), Business Statistics, 2nd Edition, Pearson Education
4. Wannacott, R. (2008), Introductory Statistics for Business and Economics, John Wiley and Sons.
5. Francis, A. (2004), Business Mathematics and Statistics, 6th Edition, Thomson.
Recommended References
1. Levin, D.M, Krehbiel, T. C. and Berenson, M.L. (2004), Business Statistics, A first course 3rd Edition, McGraw-Hill
2. Siegel, A.F.(2003), Practical Business Statistics: McGraw – Hill.
3. Anderson S.W. (2004), Statistics for Business Economics: Thomson.
13.11 Description of Module 11
1. Code: GST04211
2. Name: Field Practical Training
3. Number of Credits: 10
4. Learning Activities:
1. Apply knowledge and skills, based on linking practical training experience with materials learned in the course, in a typical working environment on duties relating to Information and Communication Technology;
2. Apply knowledge and skills in information gathering, processing and presentation, demonstrated through field report writing;
3. Apply effective working and problem solving on individually assigned tasks and /or in a team environment; and
4. Apply skills in keeping of records of the activities conducted every week at the field station using a log book.
5. Method of Assessment:
(i) Field Supervisor’s Assessment
Attendance on Field Work 10%
Work performance on Field 30%
Sub Total 40%
(ii) Institute Supervisor’s Assessment
Field Report 60%
Total 100%
6. Duration: 4 weeks.
